Frequently Asked Questions


What is ground rent and why is it payable?

If you live in a leasehold property you are liable under the terms of the lease to pay an annual ground rent to the Freeholder. The Freeholder owns the land and the property built on the land and you, as the leaseholder, have the right to live at the property for the term of the lease, subject to payment of your ground rent and compliance with the other terms and conditions specified in your lease. Simarc is the appointed agent for the collection of ground rent and lease administration for a number of different Freeholders. You can view a list of Freeholders for whom we act by clicking here.


How much ground rent should I pay?

This information is set out in the lease to your property. You will have received a copy of your lease from your solicitor when you purchased the property. Simarc will periodically demand payment of the ground rent on behalf of the Freeholder from you in accordance with the payment terms specified in the lease.

Your lease may also specify that your ground rent is subject to periodic reviews. If you require further information you should contact your solicitor.


How do I obtain a copy of my lease?

If you do not have a copy of your lease we may be able to obtain a copy for you. Please email notices@simarc.co.uk


How many years are there left on my lease?

This is stated in your lease. If you do not have a copy of your lease we may be able to obtain a copy for you. Please email notices@simarc.co.uk


Do you deal with service charges/property maintenance?

Normally the maintenance and general administration of a block of flats will be carried out by a Management Company which will be appointed either by the leaseholders or by the Freeholder, depending on the terms in the lease. The costs of such maintenance and administration are payable by the leaseholders via the service charge.

Simarc does not collect service charge and does not directly deal with maintenance. For more information you should contact the Management Company to whom you pay your service charge.


Do you deal with buildings insurance?

If you live in a flat your lease will specify whether the building is insured by the Freeholder or by the Management Company. In either event you are liable to pay your share of the premium. This will be demanded from you either by the Freeholder’s insurance agent or by the Management Company. For more information please contact the Management Company to whom you pay your service charge.
If you live in a house you will usually be responsible for the buildings insurance yourself.


I have received a ground rent demand from you but I have sold the property? What action should I take?

All ground rent outstanding is payable by the current leaseholder, as the ground rent attaches to the property. If you are no longer the current leaseholder you should provide us with details of the new leaseholder and the date of sale. This can be done by emailing notices@simarc.co.uk.


I have received a ground rent demand from you. Although I still own the property I no longer live there. What action should I take?

Although you no longer reside at the property you are still the current leaseholder and therefore still liable for the ground rent. Please notify us of your new correspondence address by emailing mailbox@simarc.co.uk.


What should I do if I want to let my property?

You should notify the Freeholder as notice may be required under the terms of the lease. In addition the letting may invalidate the terms of the building insurance, so it is important that insurers are notified. For more information please email info@simarc.co.uk.


What should I do if I want to make alterations to my property?

You should notify the Freeholder as consent may be required under the terms of the lease. For more information please email info@simarc.co.uk.

How do I purchase the Freehold reversion of my property?

If you live in a house/bungalow you have a statutory right to purchase your freehold provided you have resided there for more than two years. For details on how to obtain a quote from your Freeholder please email info@simarc.co.uk.

It is not possible to purchase the freehold of an individual flat. However it is possible to extend the term of the lease. For details on how to obtain a quote for a lease extension please email info@simarc.co.uk. It is possible to purchase the freehold of a block of flats but it would need to be purchased collectively by the leaseholders and not just by an individual leaseholder.